This policy describes how A-1 Kwik Dry Cleaning & Restoration ("we," "us") handles information collected through waterrestorationlouisville.com.
Information we collect
- Information you provide. When you request service by phone or through a form on this site, we collect what you give us: name, phone number, email address, service address, and details about your situation.
- Usage information. Like most websites, our hosting and analytics tools may record standard technical data such as IP address, browser type, pages visited, and referring pages.
How we use it
- To respond to your request, schedule service, and perform the work you hire us for.
- To communicate about your job, including estimates, scheduling, and follow-up.
- To understand how our website is used so we can improve it.
What we do not do
- We do not sell your personal information.
- We do not share your information with third parties except service providers who help us operate (for example, email delivery and website hosting), or where required by law, or with your insurance carrier when you ask us to work with them on your claim.
Cookies and analytics
This site may use cookies and similar technologies for analytics and advertising measurement. You can control cookies through your browser settings.
Data retention and security
Service records are retained as needed for business, warranty, and legal purposes. We take reasonable measures to protect the information we hold, though no method of transmission or storage is completely secure.
Your choices
You may contact us at any time to ask what information we hold about you or to request its correction or deletion, subject to records we are required to keep. Reach us at (502) 895-8800 or by mail at 8406 Smithton Rd, Louisville, KY 40219.
Changes
If this policy changes, the updated version will be posted on this page with a new effective date.